Start or Stop Service

START SERVICE

The City of Tualatin requires an application to be completed in order to provide services (Municipal Code 3-3.030).  An application will be mailed upon request, obtained at the City Offices 8:00 am to 5:00 pm Monday through Friday, or downloaded:

Residential Customers
Commercial/Industrial Customers

Residential or Commercial, please fill out the application and return to the City directly by emailing to billing@tualatin.gov or fax to (503) 691-8101.

STOP SERVICE

Please use the online Stop Service Agreement Form to submit a permanent or temporary stop service request. Once you have submitted your request, you will receive an email notification that the submission was received. You do not need to contact Utility Billing unless you did not receive the notification that the submission was received.  

If you are moving within the City of Tualatin, please complete the Stop Service Agreement Form for the address from which you are moving and submit a new application for the new address.